Donor Management Software +

Nonprofit CRM Security & Data Back Up

Keeping your information safe and secure while providing
flexible access to your database.

(included with your monthly subscription)

Security Services to Protect Your Data

Hosted on Microsoft Azure

Firewall and Physical Security

Antivirus/Antimalware Protection

SSL and Encryption

Automatic Backups

Authorized Access Validation

Frequently Asked Questions

How can a small nonprofit keep donor information secure?
Small nonprofits can protect donor information by using donor management software with built-in security measures such as encrypted connections, secure cloud hosting, access controls, malware protection, and regular backups. Eleo hosts its nonprofit CRM on Microsoft Azure and includes firewall protection, physical data center security, antivirus and antimalware protection, SSL encryption, and authorized access validation. These protections can help nonprofits safeguard sensitive donor and fundraising information without having to manage their own server infrastructure.
Should nonprofit donor data be backed up automatically?
Yes. Automatic backups are important because they help protect nonprofit donor records from accidental loss, hardware failure, cyber incidents, or other disruptions. Eleo performs regular backups of nonprofit data and stores database backups off-site in geographically dispersed locations, providing an additional recovery option if data needs to be restored.
Is cloud-based donor management software secure for small nonprofits?
Cloud-based donor management software can be a secure option when it uses established cloud infrastructure, encryption, access controls, monitoring, and backup procedures. Eleo is hosted on Microsoft Azure, where its infrastructure is protected against unauthorized access, environmental threats, and other risks. For small nonprofits without dedicated IT staff, using a cloud-based system can also reduce the responsibility of maintaining and securing their own servers.
How can a nonprofit control who has access to donor information?
Nonprofits can protect donor information by limiting each user’s access based on their responsibilities. Eleo allows organizations to define user rights that determine what someone can add, edit, view, or delete within the database, and nonprofits can create unlimited user roles. Using role-based permissions can help small organizations give staff and volunteers access to the information they need without giving everyone full control of sensitive donor records.
What security features should nonprofit donor management software have?
Nonprofit donor management software should include secure cloud hosting, encryption, firewalls, malware protection, user authentication, access permissions, regular backups, monitoring, and disaster recovery protections. Eleo includes Microsoft Azure cloud hosting, firewall and physical security, antivirus and antimalware protection, SSL encryption, automatic backups, and authorized access validation as part of its nonprofit CRM security features.
UPDATED 9/3/2026